Service Agreement

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Service Agreement
December 22, 2022 
SERVICE AGREEMENT
The parties, i.e the “Client,” and the “Service Provider,” Healthy Home Cleaning Services, Inc. hereby agree to the terms and conditions outlined in this cleaning services contract agreement. They are collectively referred to as “the parties.”
I. The Client wishes to enlist the Service Provider to perform Indoor Cleaning. In order to do so, the Service Provider will need to enter the Client’s home on the agreed-upon date to perform the agreed-upon services. The Service Provider will provide the necessary materials unless otherwise agreed. If the Client prefers additional cleaning solutions, aside from our standard “green” focused cleaning products, the client agrees to provide the solutions and send a written email stating the name of the solutions and what they should be used on, 48 hours prior to the cleaning service date.
II. If the client wishes to terminate the agreement prematurely, they must provide written notice in advance of a minimum of thirty days to the other party. There will be a cancellation fee of $55 for terminations/cancellations or rescheduling with less than a 48-hour notice up until 6:00 pm of the night before your scheduled appointment. Any terminations/cancellations made by the client after 6:00 pm on the night before the scheduled appointment or on the day of the scheduled appointment will incur a cancellation fee of 50% of the total invoice price. The Service Provider is happy to schedule routine visits with the Client. The routine visits are subject to change; rescheduling two or more times could result in being taken off of the routine schedule and added on an as-needed basis. Submit an appointment request form from the website.
III. The Service Provider agrees to provide and service the Client to the best of their abilities. Walk-throughs with the Service Provider at the beginning and the end of a scheduled service is highly encouraged, and any previous damage should be noted prior to our arrival. A walk-through at the time of completion guarantees the service is done to your satisfaction. There is no guarantee on services performed with no walk-through at the time of completion. The Client, as a result, possesses the right to, at any point within the term dates specified in Section I, inspect the area for performance. In the case of errors, faults, and/or damages. The Service Provider is not responsible for anything broken or missing. The Client does not possess the right to delay payment until said errors, faults, and/or damages are addressed by the Service Provider. Service Provider agrees to assess errors, faults, and/or damages as outlined by the Client and resolve them satisfactorily within a timely manner. Healthy Home Cleaning Services, Inc. is not liable for any damages if the final walk-through is not completed with the cleaner.
IV. The Service Provider as a result of this agrees to perform the duties enlisted in Section I and shall invoice the Client upon completion. There are circumstances where the scope of work will require a full or half payment upfront. If this is the case it will be communicated to you prior to the work being completed.
V. The Service Provider’s schedule of fees is agreed upon after the Client has approved an estimate. We do have maximum time capacity for the packages we offer, and those are as follows:
● Green clean – There is a 4-hour maximum time capacity for this package per day. Additional charges may incur if additional days are required.
● Healthy Home – There is a 6-hour maximum time capacity for this package per day. Additional charges may incur if additional days are required.
● Superior – There is an 8-hour maximum time capacity for this package per day. Additional charges may incur if additional days are required.
● Vacant – There is an 8-hour maximum time capacity for this package per day. Additional charges may incur if additional days are required.
● Post construction/new build – There is an 8-hour maximum time capacity for this package per day. Additional charges may incur if additional days are required.
● Custom – The pricing begins at $65 an hour with a 2-hour minimum. There is a 6-hour maximum for each day. Additional days will incur a minimal amount of hours.
VI. Payments are due in full upon completion of service. We use Service Fusion to process our payments. For your convenience, we gladly accept check and credit card payments. Your invoice will automatically be assessed a $15.00 late fee after 5 full days of no payment. A late fee of 1% of the total price will automatically be assessed after 30 days of no payment. After 30 days of no payment legal and/or civil actions will begin. If you communicate that you will not be paying the balance of your invoice legal and/or civil actions will be taken immediately. While tipping is never required, you can tip if you would like. Please tip your cleaner directly.
VII. The Service Provider hereby agrees to maintain confidentiality regarding the Client’s premises and to maintain any information that is not openly known to the public as such. In the case of breach of confidentiality, the Client is thereby entitled to full legal remedies.
VIII. The Service Provider hereby agrees, upon completion of the job(s) specified in Section 1, to turn over any property provided by the Client back into the Client’s possession.
IX. Any notices between the parties must be provided in written form to the following email address: nchealthyhomecleaningservices@gmail.com.
This agreement hereby represents a contract between the parties as mentioned above and is a comprehensive understanding between the two parties. Subsequently, it supersedes any prior contractual or non-contractual agreement between the two parties mentioned, i.e. the “Client” and the “Service Provider.”

Gallery

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Gallery
December 13, 2022 
Gallery
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Before & After Images

Why Hire Us

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Why Hire Us
December 8, 2022 
Why Hire Us
Your non-Toxic Natural Solution to House and Business Cleaning

We use safe cleaning products to lower the chemical load in your home. Our products are safe for pets, children, and the environment. Whether you are environment conscious, have allergies, or are sensitive to chemicals, you can rest assured that our cleaning solutions will keep you in mind.
If you have sensory issues, we also have scent free natural products. We use a wide range of green solutions to include the popular Ms. Myers, Method, bar keepers friend and aunt fannies. We also can provide old fashioned methods with white distilled cleaning vinegar, baking soda and lemon. We always do our research and make sure the products we use are safely and correctly administered.

Why Clean Green?
Indoor environments influences chemical exposures and, ultimately, public health.
Furniture
Other Products
Electronics
Contain chemicals that can end up
in the indoor air and settle in the dust
Floor Covering
Personal Care Items
Cleaning Products
Furniture
Other Products
Electronics
Contain chemicals that can end up
in the indoor air and settle in the dust
Floor Covering
Personal Care Items
Cleaning Products
Typical household cleaning and laundry products are loaded with toxic chemicals that we inhale. Chlorine bleach and ammonia are among the worst.
Many cancer cases and deaths are caused or contributed to by involuntary exposures to chemicals that are commonly found in the house.
In 2004, common cancer related toxic chemicals were commonly found amongst children.
The air in Times Square is reportedly 16 times cleaner than the inside of American homes using conventional cleaning solutions
Exposure to common chemicals like PFCS, phthalates, toluene, and formaldehyde is linked to an increase in fertility problems, asthma and parkinson's disease
Substances most frequently involved in poison exposures:
•Painkillers
•Cosmetics
•Household Cleaners
Switching to sustainable and green products ultimately lowers the chemical load your family experiences while at home.
We use a wide range of green solutions
Ms. Meyers
Made with plant-derived ingredients, essential oils and other thoughtfully formulated ingredients, their products work hard against dirt and grime while remaining delightful to use.
Method
The pioneer of premium planet-friendly home, fabric and personal care products formulated with naturally derived, biodegradable ingredients.
Bar Keeper's Friend
A powerful cleaning agent that that helps keep metal surfaces like stainless steel clean, polished, and rust-free. The secret to its performance and popularity? Oxalic acid.
Aunt Fannies
Aunt Fannies specializes in simple natural, clean household products that pay homage to the power of homegrown ingenuity and the resurging simplicities of eras gone by.
 
We can also provide old fashioned methods with white distilled cleaning vinegar, baking soda and lemon.
Other ways you can reduce your chemical load include
Clean more regularly
Having Houseplants
Opening your windows
Not wearing your shoes indoors
Green Clean Myth Busting
MYTH: Green Cleaning Products are not as effective as chemical cleaners
FALSE This myth revolves around the idea that natural cleaners contain zero toxins or harmful chemicals, which can kill bacteria and germs. The reality is, there are plenty of green cleaners that work just as well as their chemical counterparts. As a matter of fact, the U.S Environmental Protection Agency (EPA) approves of natural cleaners that can be as highly rated as conventional cleaners. In order to kill bacteria, having a sufficient PH and acidity level in the cleaning product is more than enough.
MYTH: Green cleaning is only about the product you use
FALSE While using environmentally friendly chemicals is an important part of green cleaning, you should pair green cleaning products with cleaning methods that are also eco-friendly to get the best results. Simple changes like keeping the air fresh in your home, finding ways to reduce the amount of water and electricity you use as well as using rags instead of paper towels help make your cleaning routine better for the environment.
MYTH: All green cleaning products are safe
FALSE When choosing your green cleaning product you should be careful, do a bit of research, and read labels. The Environmental Protection Agency (EPA) created Design for the Environment, a review team that reviews ingredients used in cleaning products. To receive approval from the DFE, the product must contain ingredients that are the least “concerning,” according to Prevention. Green Seal and EcoLogo also require products they approve to be carcinogen and toxin free. Products you make at home using vinegar, water, lemon and borax are safe as well since they use all natural ingredients and pose no danger to kids and pets.
If you would like to learn more about the benefits of reducing the chemical-load in your home and how to do your every-day cleaning safer, without the use of traditional chemical-laden products, contact Norwex consultant Heather Ragland
To learn more about chemical exposure, you can check out this informative article from the CDC
House Cleaning Services that are
Honest and Dependable
We are Insured and Bonded so you can be assured that you'll get the service you pay for. We know that a healthy home starts with healthy service; we aim to create a worry-free environment.

Who We Are

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Who We Are
 
Who We Are
North Carolina’s Trusted Natural Cleaners
We understand most people have busy lives, finding the time to clean can be a difficult, let alone know what products will provide a healthy environment. Our goal at Health Home Cleaning Services is to create healthy living spaces, through green cleaning solutions. Whether you are here to schedule a cleaning job or just came to view the blog, our desire is that you are equipped with the means for a healthier home life.

Meet Angelina
Owner and Experience House Cleaning Specialist
I chose this line of work because I am passionate about creating a healthy environment for families as well as freeing up time for family members to spend time together, rather than being concerned about their living space. I clean green to keep our home and our client’s homes happy and healthy. The inspiration behind the upgrades that we offer was our living circumstances being out of control with our children, as they were always having the worst cough and awful respiratory issues. Now that they live in our green clean home full-time, we have those problems all under control
When you are purchasing cleaning products do you really know what you’re cleaning your house with? Do you take the time to read the label of your all-purpose cleaner before you bring it home? If you don’t, then you’re not alone. Most people are so accustomed to picking up big-name brands, that they don’t realize those same products may be dangerous after long exposure or mixed with other normal cleaners. I look forward to helping alleviate you of those concerns and helping you achieve a healthy green, clean home or business.
Check out the Gallery

Sharon Price
Sharon Price
2022-09-21
Desiree is a fantastic cleaner. She always goes above and beyond - our shower hasn’t looked that clean since the house was brand new! She’s always asking where she can improve but the truth is that we can’t think of a way. She’s an excellent communicator, hard worker, GREAT cleaner and very nice, considerate person to have working in the house. Highly recommend her!
Diane Sanders
Diane Sanders
2022-09-12
Juana is great! She is thorough, detailed, and very receptive to suggestions. She's also very sweet to work with!
Hanaa Ayoub
Hanaa Ayoub
2022-09-03
بصراحة تجربة مميزة تعامل محترف في تحديد الخدمة وترتيب المواعيد الحضور في الموعد وفي شي يمكن مو المفروض يطرح...لكن بصراحة اللي كانوا بيشتغلوا كانوا في قمة الأناقة وبعد تعبهم في الشغل لقريب من ٤ ساعات لا في ريحة ولا شكوى بصراحة مميزين
Paula Jones
Paula Jones
2022-09-01
Just had my first experience with HHCS and wow! Immediate response after leaving message at office. Angelina followed thru on everything she said she'd do (estimates). We scheduled our appointment for the healthy cleaning service. Morgan was my tech. Was kept very updated through the whole process and Morgan did fantastic!! My house hadn't been really seriously cleaned in a year (2 shoulder surgeries) but after she left, I could easily see a difference... the only way it would've looked better is if no one were living in it 😉 Morgan, thank you sooo much! Will definitely be using HHCS again!
Lynn Schopp
Lynn Schopp
2022-08-29
Paula was great! She was a little earlier than expected, but it was just a mis communication on my part. She worked hard and didn’t stop for 4 hours. She thoroughly cleaned all areas and brought all supplies needed with her. My husband and I were very happy with the service.
Hunter Perry
Hunter Perry
2022-08-16
very quick and clean
Brittany R
Brittany R
2022-08-11
We hired Healthy Home Cleaning to do a deep cleaning and Juana did a an amazing job. She went above and beyond. She was very professional and meticulous. Thanks again Juana!
House Cleaning Services that are
Honest and Dependable
We are Insured and Bonded so you can be assured that you'll get the service you pay for. We know that a healthy home starts with healthy service; we aim to create a worry-free environment.

Appointment Request

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Appointment Request
 
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You can also contact us at:
nchealthyhomecleaningservices@gmail.com
252-363-5996
Appointment Request Form
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    (within reach, we do not use ladders) (priced per window)